Solutions

1. COMPLIANCE
Charter is much more than a customs and export service provider. Our team of customs and international trade attorneys, licensed brokers and experienced staff ensure that our clients understand their customs and export obligations and adopt and implement policies and programs that ensure compliance with applicable laws and regulations. In this way we are able to minimize our clients’ needs for consultants and attorneys, resulting in the most cost-effective service offering over the long term.

2. PARTNERSHIP
We work closely with our clients to analyze business activities and identify and resolve potential issues and problems in advance of shipment. We assist in data compilation and document retention. We review and analyze all import and export transactions to minimize duties, taxes and fees while facilitating the prompt and efficient clearance of imported and exported goods.

3. REVENUE
Charter is the U.S. leader in the recovery of import duties, taxes and fees under the customs drawback law and regulations.  The duty and tax drawback claims that we file for our clients exceed those of all other drawback service providers combined.

4. ADVOCACY
Charter constantly works to promote the best interests of our clients. We actively support or oppose pending legislation, as appropriate. We have commented on proposed regulations, and we have recruited and led coalitions of companies to advance our clients’ interests.

5. CONSULTATION
Charter provides advice and consultation concerning changes in the law, regulations, administrative rulings and practices that could impact the interests of our clients. We provide in-house training to our clients’ personnel when appropriate. We are a unique resource for agency developments and industry trends.